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Upgrading your card

Your existing card may have some restrictions on the amount you can spend. If you want to increase the amount, you can easily upgrade. Click here for further details.

If you would like to spend more than £1,600 a year (£600 of which for cash withdrawals and a maximum spending limit per single transaction of £600 also applies); you will need to send us 2 identity documents. Click here to see the document table.

These documents should be sent to:
eclipse Card Customer Services, PO Box 3371, Swindon SN5 7WJ.

Please note:
The documents you supply will need to match the personal details that you provided when the application was processed i.e. name, DOB, address.

If you supply a passport, drivers licence, or national ID card it must be within the expiry date.

If you supply a utility bill, bank statement or insurance certificate these must be dated within the last 3 months.

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This card is issued by Clydesdale Bank PLC pursuant to license by MasterCard International Incorporated.
The electronic money associated with the card is provided by PrePay Technologies Limited, a company authorized and regulated by the Financial Services Authority. PrePay Technologies Limited is a registered Service Provider of Clydesdale Bank PLC.
This card is an electronic money product.