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Upgrading your card - Document table

You will need to send us 2 identity documents from the table below.

Documents supplied must be legible. Any unclear, illegible copies cannot be accepted.
If you are under 18 and are unable to provide the required identification you can supply a photocopy of your signed passport and get your parents or guardian to supply one form of identification from Column B.

You must provide one document from column A and one from column B from the blank boxes e.g. from the boxes that are not shaded. The 2 documents must be from different columns and you can not use the same document twice.

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Documentation	Type required	Column A	Column B
Passport	Photocopy		•
IND Application Registration Card	Photocopy		•
Driving Licence - full UK Driving Licence - full UK photo card You can use your Drivers Licence once as either a column A or B document.	Photocopy
Driving Licence - overseas	Photocopy		•
National Identity card	Photocopy		•
Government employers identity card e.g. armed forces identity card, police warrant card, NHS, HMRC	Photocopy		•
Benefits Agency/ Local Authority letter - confirmation of benefits. You can use a letter once as either a column A or B document (dated within the last 3 months)	Original
Residence Permit	Original	•
Letter from a known employer (dated within the last 4 months)	Original	•
Letter from a university, college or known language school (includes acceptance letters from UCAS)	Original	•
Council tax bill	Original	•
Gas, electricity or water bill	Original	•
Landline telephone bill	Original	•
TV, satellite or cable bill	Original	•
Bank, building society or credit card statement	Original	•
Home or motor insurance certificate/ schedule	Original	•
Tenancy agreement or rent book	Original	•
Vehicle registration document (dated within the last 12 months)	Original	•
NHS Medical Card (under 18's only)	Photocopy	•

These documents should be sent to:
eclipse Card Customer Services, PO Box 3371, Swindon SN5 7WJ.
A £4.95 processing fee is charged to upgrade.

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This card is issued by Clydesdale Bank PLC pursuant to license by MasterCard International Incorporated.
The electronic money associated with the card is provided by PrePay Technologies Limited, a company authorized and regulated by the Financial Services Authority. PrePay Technologies Limited is a registered Service Provider of Clydesdale Bank PLC.
This card is an electronic money product.