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Top-Up

There are so many ways in which you can top up your eclipse prepaid MasterCard® – by cash or electronically.

Select one of the links below:

Electronic top up	Cash top up
Bank transfer FREE	FREEPost Office Locator
Credit/Debit card	PayPoint Locator
Wage transfer FREE

Bank transfer

Transferring money from a bank account to your eclipse prepaid MasterCard is easy. Contact your bank to set up a transfer or standing order. You can do this:

• In branch.
• Over the phone.
• On-line via Internet Banking.

You can download the Bank Transfer sheet with all the details.

Right click the image to the right and 'Save Target As...' to download.

 

You must include the account number found on the back of your card as the payment reference. This is the 14 digit number starting with 4201 that can be found on the top of the back of your card (see image below).

Note: We will not be able to transfer the funds to the cardholder if you do not enter the 14 digit account number correctly and in full. The top up will be credited to your available balance when we receive your money which can take up to four business days.

For example you may be asked to provide information such as the following:

Credit/Debit Card

You can top up your card On-line with a credit or debit card. This option is available to customers with a full card (non-Restricted). If you haven't done this already, click here for details on how to 'upgrade your card'.

To top up, simply:

• Log in to 'Your Account' and select the Top up option from the menu.
• Select the Pay by Card option.
• Enter your card details and top up amount.

Please note: as added security for our customers we will only accept top ups by credit or debit cards that have been registered for MasterCard Secure Code or Verified by Visa. Please see the MasterCard^© or Visa websites for more information or contact your card issuer for details.

NOTE: A maximum credit/debit card top up limit of £500 per day applies. A minimum top up of £20.00 applies. The top up will be credited to your available balance when we receive your money which is usually two business days after you make the top up payment. Credit/debit top ups are not available to Restricted cardholders.



Transfer wages – FREE

To get your wages paid directly onto your eclipse prepaid MasterCard, all you need to do is download and print off this form, complete the details and return it your employer. Simple.

Easier still, if you'd like us to fill in your form simply go to 'Your Account' and select the Top up option to download a form completed with your details for you to take to your employer. Easy.

From there, your wages will be paid onto your eclipse prepaid MasterCard and you can use it to manage your spending.

NOTE: The top up will be credited to your available balance when we receive your money which can take up to four business days.

Post Office®/PayPoint

Your card can be topped up with cash at any Post Office® branch or PayPoint outlet – over 34,000 locations throughout the UK.

Hand over your card and pay the money you want to top up.

Always remember to ask for your receipt.

To find your nearest top up location click on Post Office® or PayPoint.

NOTE: A minimum top up of £10 applies. A maximum top up limit of £500 applies at Post Office® branches and £499.99 at PayPoint outlets. Post Office top ups will be credited to your available balance when we receive your money which is usually the next business day following the day you make the top up payment. PayPoint top ups will be credited to your available balance immediately.

360money e-voucher

If you don't have your card and want to top up you can buy a 360money e-voucher from any PayPoint outlet. You can choose vouchers to the value of £10 – £100. Friends and family can also buy e-vouchers for you!

Print off this coupon (optional)

Visit any PayPoint outlet and ask for a 360money e-voucher (present the coupon if you have printed one).

Keep your 360money e-voucher and go to the eclipse prepaid MasterCard website homepage. To top up your card login to 'Your Account' and select the Top up option from the menu. Select the Pay by e-voucher option and enter your e-voucher number when requested.

NOTE: When you activate your 360money e-voucher it will be credited to your available balance and will usually be available to spend within an hour.

Top up pack

To top up your eclipse prepaid MasterCard with a top up pack, simply follow this 1,2,3:

1. Take the pack to the till along with the amount you want to add to your card (between £20 and £500). A one-off fee of 99p will be taken off your balance
2. Go to 'Your Account ' on the eclipse prepaid MasterCard website
3. Select 'Top up', choose the 'top up pack' option, scratch the panel on the card and enter the 8 digit code.

NOTE: We recommend that you retain your receipt from where you purchased your top up pack

 

 

 

This card is issued by Clydesdale Bank PLC pursuant to license by MasterCard International Incorporated.
The electronic money associated with the card is provided by PrePay Technologies Limited, a company authorized and regulated by the Financial Services Authority. PrePay Technologies Limited is a registered Service Provider of Clydesdale Bank PLC.
This card is an electronic money product.